Workplace human rights consulting

A more constructive way through workplace conflict.

WorkMend helps people and organizations understand what is happening, address concerns with care, and improve the workplace conditions that allow problems to persist.

Independent, research-informed support in Ontario
People-centredEvidence-informedFocused on constructive change

The work we believe in

Human rights concerns deserve to be taken seriously—and addressed in ways that can help workplaces move forward.

We bring lived-experience research, workplace systems analysis, and labour-relations understanding to complex human rights questions.

How we can help

Practical support for
different workplace needs.

Every engagement begins with a clear purpose, careful scope, and an honest conversation about what the work can—and cannot—do.

01

For employers & institutions

Build fairer, more responsive workplace systems.

Understand gaps between policy and practice, strengthen response processes, and build the confidence to address concerns constructively.

  • Policy and process reviews
  • Workplace experience and climate assessments
  • Accommodation process improvement
  • Leadership and supervisor learning
Discuss organizational support
02

For employees

Find clarity and options when work feels difficult.

Get general information about workplace human rights pathways and organize questions, records, and possible next steps.

  • General process education
  • Chronology and records organization
  • Referral pathway information
  • Preparation for a workplace conversation
Discuss individual support
03

For unions & associations

Strengthen knowledge and capacity.

Support learning about systemic barriers, member communication, accommodation, and constructive human rights processes.

  • Human rights capacity workshops
  • Systemic issue research
  • General grievance-process education
  • Internal process learning
Discuss union support

WorkMend serves different client groups through separate mandates. We screen for conflicts and do not accept adverse mandates concerning the same matter.

Our approach

Less escalation.
More understanding.

A useful response starts with understanding both the experience and the conditions around it. We bring care to the conversation and rigour to the analysis.

Talk about your situation
01

Clarify the question

Agree on the purpose, who the work is for, what information is needed, and the limits of the engagement.

02

Hear and examine

Consider policies, processes, and participant perspectives with attention to consent, privacy, accessibility, and context.

03

Make sense of the evidence

Distinguish reported experiences, allegations, corroborated information, themes, and interpretation.

04

Recommend practical next steps

Set out findings, limitations, and prioritized options that can be considered and acted on.

Areas of work

From policy to everyday practice.

Understand workplace experience

Climate and lived-experience assessment, qualitative research, and systemic reviews grounded in transparent methods.

Strengthen processes

Policy diagnostics, accommodation workflows, and complaint-system review with clear, prioritized recommendations.

Build practical capability

Customized learning for leaders, supervisors, unions, and associations focused on respectful response and sound referral.

“

Workplace experiences are shaped by individual interactions and the systems around them.

A research-informed perspective

About WorkMend

Research and practice,
held together.

WorkMend is a founder-led workplace human rights consultancy informed by doctoral research into lived experiences of racial discrimination at a large publicly funded Canadian employer.

That research is paired with experience in employer-side and union-side advisory work, labour relations, grievance handling, and negotiations. The result is a perspective attentive to both the person raising a concern and the workplace systems that shape what happens next.

Doctoral researchLabour-relations experienceOntario-based

Clear boundaries

Support that knows
its scope.

WorkMend focuses on consulting, research, education, and organizational process improvement. It does not provide legal advice or representation, assess individual legal claims, negotiate legal entitlements, or conduct regulated investigations.

When a concern needs legal advice, representation, or another regulated service, we will encourage referral to an appropriately authorized professional. Any engagement is subject to a conflict check, a written scope, and clear confidentiality terms.

Ask about fit and scope

Begin with a conversation

Thoughtful work
starts somewhere.

Share the kind of support you are looking for. We can discuss fit, scope, timing, and the right next step—without sending sensitive records before an initial conflict screen.

Write to WorkMend

Contact: hello@workmend.ca